There is a company that has been selling cheap knives on TV for some time now and they are using the name World Class Knives.This is NOT that company. I don't sell factory made knives. All of my blades are made one at a time, by hand.
If you placed an order for a set of knives after seeing an ad on TV, then you should contact someone with that show and request information on who placed the ad.
That said, ALL of the complaints I've received by phone and email have revolved around one company, World Class Products Online, LLC and it would be a safe bet that you are looking for them.
Every person who has contacted me looking for their "World Class Knife Set" has placed an order, paid their money and not received the knives or any follow up from the seller. For that reason, I say Caveat emptor.